To power cycle a device means unplugging the device and plugging it back in after a few seconds. If you get a frozen Home screen and the device seems unresponsive to your commands, power cycle the device. Similarly, make sure that there are no wireless devices placed close to the Roku. The wireless transmission between the Switch and the router seemed to make a nearby placed Roku unresponsive.Ī quick fix is to Turn Off the WiFi on the Switch. The problem arises when you play a certain game on the Switch. A well-known example is an interference issue caused by a Nintendo Switch device. Check for InterferencesĪnother subtle but grave issue with Roku is its susceptibility to interference. Wait for the updates to be installed and then restart the device. Click on System Update and Check Now to manually scan for updates. In the Home screen, click and open Settings.ģ. Make sure to run your Roku on the latest version at all times.ġ. In fact, it is one of the main reasons why Roku's UI keeps slowing down. Running on an outdated version of the firmware can make any digital device vulnerable to numerous bugs and errors. Try changing the connection on your Roku to a 5GHz band to avoid further network issues. It can support higher traffic without overshooting latency. The wider 5 GHz band doesn't have such limitations. This can cause buffering and freezing issues on the device. It cannot support high traffic and if the traffic is high, so is the latency. Some Roku devices support dual-band connections such as the streaming stick series and the Ultra series.Ī traditional 2.4 GHz band has its limitations. If you still have problems, try changing the connection to a wider bandwidth. Simply unplug the router/modem and plug it back in after a few seconds.Ĭheck the speed and then reconnect the device. If the speeds are irregular, consider refreshing the connection by restarting the modem/router. Make sure you have stable internet by checking the speeds using a speed testing software on your mobile or PC. WiFi issues have always been an issue for select TCL Roku TV models too. Check your Internet ConnectivityĪn unstable internet can cause all sorts of problems, a frozen screen being one of them. A 4K capable device may require an HDMI 2.0 (and above) supported cable. HDCP is a copyright protocol that is necessary for streaming content on various channels, like Netflix and Amazon Prime Video.ĭepending on the model you have, you may want to select the appropriate cable. Make sure the cables are connected properly.Īlways remember to use HDMI cables that support HDCP 2.2 connection. If you are using an external Roku device connected to a smart TV like Samsung's smart TVs, Roku won't show up if the HDMI connections are shaky. It may be a freezing issue, an AV sync issue, or even an outright blackout (which is easier to find out). Check the HDMI ConnectionĪ faulty HDMI cable or a precarious connection can make your Roku put on a different persona. These include HDMI, Internet, update, and interference issues. Check the BasicsĪlways make sure to cover the basic stuff when troubleshooting a problem. If the problem persists, try a factory reset. If the issue is with a particular channel, remove and re-add it. If your Roku keeps freezing, perform a quick power cycle and update your Roku to the latest version. I found out that the Roku tv keeps freezing mostly because of overheating and outdated software. To find a solution to the problem, I went online and visited Roku support pages and user forums. Being a Roku user myself, I can say the screen freezes annoy me the most. This is what led me to acquire a number of their devices over the years for my streaming sessions.īut don't get me wrong, they are not perfect. The simple UI, its streaming capabilities, or the new Find my Remote feature can all be deemed worthy features.īut what attracted me the most is the variegated list of channels on offer. There are a lot of things to like about Roku.
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